Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing, browsing or using Lotterywest's online platform (the "Platform"), you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please do not access the Platform.

Eligibility Requirements

To use the Platform, you must:

1. Be a resident of Western Australia;
2. Be at least 18 years old (or such higher age as required by law);
3. Not be prohibited from accessing or using the Platform under any applicable laws;

By accessing the Platform, you represent and warrant that you meet these eligibility requirements.

Minimum Age Requirements

To use the Platform, you must be at least 18 years old (or such higher age as required by law). If we suspect that you are below the minimum age requirement, we may request proof of your age or refuse access to the Platform until further evidence is provided.

Geographic Restrictions

Access to the Platform is restricted to individuals physically located in Western Australia. We may use geolocation tools and other methods to verify your location.

Account Registration Rules

To register an account with us, you must:

1. Fill out a registration form accurately;
2. Verify your email address or phone number through our confirmation process;

We reserve the right to reject any registration application or close an existing account for breach of these Terms.

One-Per-Customer Policy

Only one account per person is allowed on the Platform. You may not use multiple accounts in sequence, with fake identities, or attempt to create separate accounts for each unique device you access from.

Identity Verification and KYC

We require all registered users to undergo identification verification procedures (Know Your Customer) to ensure compliance with anti-money laundering regulations. This includes verifying your name, date of birth, address, and ID documents.

Account Accuracy Obligations

You must accurately complete any registration or account update forms. Misrepresentation may lead to immediate termination of your account without warning.

Account Security Responsibilities

1. Maintain confidentiality: Do not share login credentials with anyone.
2. Update security settings regularly: Ensure all personal details are up-to-date and correct.

We shall provide adequate measures for secure data storage, but it is the user's responsibility to monitor their account activity closely.

Login Credentials and Password Protection

To enhance online safety:

1. Choose strong passwords; change them often;
2. Log out after each session on public devices;

Take reasonable care of protecting your login credentials against loss or unauthorized use.

Restricted Behaviour and Prohibited Activities

We prohibit any actions that may undermine fair play, compromise our systems, or threaten other users' rights. Examples include but are not limited to:

1. Using software for betting patterns prediction;
2. Intentionally altering the display of odds and outcomes.
3. Engaging in multiple accounts; fake identities or 'coaching';
4. Reimbursing, exchanging money on behalf of another player;

We will review and suspend any account that displays suspicious behavior.

Bonus and Promotion Rules

Promotional rules are subject to change without warning:

1. All offers require a deposit from your own personal funds;
2. Some promotions might be limited to one per household or have game restrictions.
3. Terms attached apply unless separately stated when taking the offer, in which case such terms will prevail.

Wagering and Gameplay Conditions

To release any winnings derived from bonus funds, meet the required rollover (x wagering requirement). Ensure that you are playing on a stable internet connection for clear fairness assessment of outcomes generated by our system. Some features may be temporarily unavailable due to server-side updates; we will post notifications accordingly.

Bonus Abuse Prevention

We have rules and tools to prevent bonus abuse:

1. Be wary: Aiming for the max, using bonus money without meeting terms or requirements could invalidate potential returns.
2. Understand terms attached before participation (as specified).

If evidence of malpractice or manipulation is found during monitoring by us, we reserve the right to cancel a player's access and/or close their account.

Responsible Gambling Expectations

Lotterywest aims to provide entertainment services responsibly:

1. Know your limits: Regular self-assessment is key;
2. Don’t chase losses; stay within budget.
3. If you need help with responsible gambling practices or just wish some time-out, you may apply for self-exclusion via our website.

Self-Exclusion and Account Restrictions

We provide a tool to take temporary control away from your personal situation of play habits; this involves exclusionary settings which can prevent use for varying periods. Users who engage in irresponsible gaming, upon reviewing their actions and failing to change said behavior may lose access privileges indefinitely at our discretion.

Game Fairness and RNG Systems

All Lotterywest's games operate fairly under certified Random Number Generation (RNG). Outcome randomness is audited by external service providers as per agreed standards with the governing regulatory authorities.

Technical Interruptions or Voided Gameplay

When interrupted, you may request support via contacting our customer care services. In case of an outage disrupting play:

1. We aim to resume uninterrupted gameplay promptly;
2. If a game has been interrupted unfairly (system error), we'll restore it fully as soon as possible.

Suspension or Closure of Accounts

At any time, and without warning if necessary for the operation of our service, your access might be revoked temporarily; terminated if you breach these Terms consistently over an extended period, after proper verification where needed. In exceptional circumstances, we may restrict use on a more permanent basis while monitoring conditions continue to change.

Intellectual Property and Platform Ownership

All intellectual property rights in respect of the Platform belong exclusively to Lotterywest or our affiliates. We grant no license or right other than as strictly permitted under these Terms.

Limitation of Liability

While we make every effort to ensure that this site is accessible 24/7; please note, however:

1. Performance and compatibility cannot be guaranteed due to limitations inherent with digital content;
2. Our liability for any errors or omissions (where applicable) will never exceed what might have been avoided through reasonable commercial diligence;

Modification of Terms

These Terms may change from time-to-time as updated according to the needs of our community, legislative developments and platform enhancements without individual notification. Use the Platform at your own risk.

Contact or Support Guidance

Need more clarification? Concerned about using this website responsibly; would like information on how things operate within it?

Do not hesitate to get help.

Applicable Licensing or Regulatory Oversight

Please note that Lotterywest operates under Western Australian Government regulations and holds necessary licenses to perform these services.